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Student Success Coach

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Enterprise State Community College
Full Time position
Listed on 2026-08-01
Job specializations:
  • Education / Teaching
    Academic Advising & Student Services, Life Skills Coach/Career Advisor, School Counseling & Student Support
Salary/Wage Range or Industry Benchmark: 34298 - 51798 USD Yearly USD 34298.00 51798.00 YEAR
Job Description & How to Apply Below

Responsible for providing retention support systems including coaching, mentoring, and supplemental instruction to ensure student success and retention for students. Responsible for engaging students in a variety of student services activities to ensure progression towards graduation leading to career or transfer goals; works in collaboration with faculty, various student support services professionals and students at the college.

Salary Schedule Placement: Appropriate placement on Salary Schedule E4 05 ($34,298 -$51,798) based on experience.

  • Serves as a Success Coach, primary responsibilities include closing student stop-out gap, communicating with students and faculty, assisting students with resources, and providing timely interventions to help students in their academic progress.
  • Provide information and assist students in areas such as academic standing, college policies, campus resources, college admissions to selective programs, major and course selection, financial aid information, and graduation requirements.
  • Support students acclimating to college, bridging gaps of knowledge, and transitioning to alternative modalities that differ from "traditional" classroom structure.
  • Actsasaliaisonbetweenvariousstudentservicesareassuchas Advising,Student Disability Services,Career Services and Financial Aid .
  • Assists faculty and staff in identifying trends and researching best practices in student retention.
  • Utilizes data and retention software to guide interventions and monitors effectiveness and student progress.
  • Participate in appropriate training/professional development, including state and region association conferences.
  • Assist in statistical data collection for reporting and/or funding purposes.
  • Assist in updating and/or developing academic success and advising resources including, but not limited to online and print resources.
  • Assist in advising students regarding degree/certificate plans and STARS articulation agreements as appropriate to program.
  • Assist in advising procedures, monitor advising center activity, tracking, and providing academic support to students as assigned.
  • Support retention programs by following up on existing initiatives and identifying new outreach opportunities;
  • Assist students in assessing their skills, interests and aptitudes as well as identifying realistic career goals and developing individual educational plans;
  • Provide assistance to students and instructors to problem solve issues that arise related to progress towards academic goals, persistence, attendance, and graduation;
  • Assist with events and other learning opportunities that support students in reaching their academic and career goals.
  • To perform other job-related duties as assigned by the appropriate administrative head.
  • Bachelor’s degree in education, Social Science, or a related field from a regionally accredited institution
  • Experience in collegiate advising/counseling required.
  • Ability to work flexible hours and travel as needed.
  • REQUIRED LICENSE, CERTIFICATION, OR SPECIAL CREDENTIALS:
    • None
    OTHER QUALIFICATIONS AND

    JOB REQUIREMENTS:
  • Excellent written and oral communication skills.
  • Proficiency in using Microsoft Office.
  • Lawson State Community College is an Equal Opportunity Employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.

    Lawson State Community College will make reasonable accommodations for qualified disabled applicants upon request.

    In accordance with Alabama Community College System Policy and Guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be…

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