Academic Advisor, Brock School of Business

Academic Advisor

The Academic Advisor will provide proactive, developmental academic advising and case management for students within assigned academic units, fostering student engagement, well-being, academic achievement, retention, and graduation. Work collaboratively with faculty and staff across the institution to support recruitment, admissions, orientation, matriculation, retention, and other student success initiatives.

• Provide proactive, developmental academic advising and case management to students, supporting academic planning, engagement, persistence, and timely degree completion.
• Advise students regarding degree requirements, course selection, majors and minors, academic policies, registration, academic standing, and graduation requirements.
• Monitor student academic progress and engagement through advising technologies, institutional data, and faculty referrals; conduct timely outreach and interventions for students experiencing academic or personal challenges.
• Interpret and communicate university academic policies, procedures, and curriculum requirements, helping students make informed decisions and navigate institutional processes.
• Evaluate student needs and connect students with appropriate campus resources, including tutoring, academic support, career development, counseling services, disability accommodations, wellness resources, and other support services.
• Maintain accurate advising records and documentation through university systems, including Degree Works, Navigate 360, and other institutional technologies, ensuring timely and comprehensive case notes.
• Collaborate with faculty, academic departments, and campus partners to support student success initiatives and provide coordinated student support.
• Assist with orientation, onboarding, matriculation, transition, and retention efforts designed to promote student success and engagement.
• Coordinate with the Office of the Registrar and other campus offices to ensure the accuracy of student records, degree audits, and graduation certifications.
• Participate in recruitment and enrollment activities, including Preview Days, open houses, admitted student events, and other university-sponsored programs; occasional evening, weekend, and travel commitments may be required.
• Maintain accessibility and regular communication with assigned students through individual appointments, group advising, workshops, correspondence, office hours, and other outreach methods.
• Participate in university-wide advising training, assessment, and collaborative initiatives to promote advising excellence and consistency across campus.
• Engage in ongoing professional development through conferences, workshops, professional organizations, and continuing education opportunities related to academic advising and student success.
• Contribute to the development, implementation, and assessment of initiatives that support student retention, progression, and graduation.
• Perform other duties as assigned by the Dean, Director, or other designated administrators.

• Bachelor's degree from an accredited institution.
• Demonstrated commitment to student success and the principles of developmental academic advising.
• Strong interpersonal, communication, and relationship-building skills, with the ability to engage effectively with students, faculty, staff, and families.
• Excellent written and verbal communication skills.
• Strong organizational, time-management, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced, student-centered environment.
• Demonstrated emotional intelligence, sound judgment, discretion, and professionalism.
• Ability to analyze information, exercise independent judgment, and maintain confidentiality in accordance with applicable laws, regulations, and university policies.
• Knowledge of student development, student success, retention, and academic support practices.
• Ability to work both independently and collaboratively as part of a team.
• Proficiency with computer applications and the ability to learn and effectively utilize student information systems, advising technologies, and related software.
• Commitment to and support of Samford University's Christian mission and values.
• Regular attendance and the ability to maintain a consistent work schedule as assigned by the supervisor.
• Ability to remain seated or work at a computer for extended periods.
• Ability to occasionally move or transport materials weighing up to 20 pounds.
• Possession of a current, valid driver's license.
• Ability to travel locally and occasionally out of town as needed.
• Availability to work occasional evenings and weekends in support of orientation, recruitment, advising, retention, commencement, and other university events.

• Master's degree in Higher Education, Counseling, Student Affairs, Education, or a related field.
• Experience in academic advising, student success, case management, higher education administration, enrollment management, or a related…