Corp Manager - Instructional Design

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Birmingham, AL, US, 35212 Harahan, LA, US, 70123 North Metro, GA, US, 30350

Division:
Corporate

Work Schedule:

Monday - Friday

About us:

• Privately owned and operated with 100+ years of historical strength and stability
• Dedicated to supporting internal career growth through on job training, learning and opportunity for career advancement
• Excellent Total Value Benefits Package to include:
• Two weeks paid vacation within first year
• Comprehensive Medical Preferred Provider Plan
• Employee Assistance Program
• Company paid life insurance ($50,000)
• Additional optional insurance (accident, critical illness, universal life, home & auto)
• Paid maternity & paternity leave
• 401(k) match (50% on first 6%; plus an additional annual match of up to 3%)
• Exclusive employee discounts (cell phone, event tickets, gym membership, car buying, hotels, car rentals, technology needs and much more)
• Competitive Compensation
• Fast paced environment promotes a healthy lifestyle
• For qualified candidates we offer an amazing CDL Tuition Program reimbursable up to $5250 for CDL school tuition – ask your Recruiter for details

The Corp Manager - Instructional Design leads the team, project portfolio, and content development that drive business results across the enterprise. This position manages a staff of Instructional Designers and is accountable for the planning, prioritization, and on-time delivery of learning design projects. Partnering with subject matter experts, instructors, and business leaders. The role translates business needs into effective learning solutions and leads the responsible adoption of AI tools, including Microsoft Copilot, to accelerate content development while maintaining accuracy, compliance, and quality.

This position works under the direction of the Director of Learning and Organizational Development.

• Carries out manager responsibilities in accordance with UNITED policies and applicable laws, including interviewing, hiring, and training associates
• Plans, assigns, and directs work for a staff of Instructional Designers and conducts performance evaluations, coaching, and development planning for direct reports
• Builds team capability through ongoing feedback, individual development plans, and succession readiness
• Manages the learning design project portfolio—intake, prioritization, scope, timelines, resources, milestones, and on-time delivery—and keeps stakeholders informed through status reporting
• Oversees and creates content aligned with short- and long-term business goals, applying tested instructional design theories and methods for instructor-led courses, online modules, and web-based learning aids
• Acts as quality assurance for training and content materials and ensures all design is compliant
• Helps define instructional, learning, and performance objectives and recommends instructional methods appropriate for content and learner characteristics
• Leads the responsible use of AI tools, including Microsoft Copilot, to accelerate drafting, editing, translation, and assessment writing, and establishes standards and quality reviews for accuracy, compliance, and brand consistency
• Partners with subject matter experts, instructors, business leaders, and cross-functional teams to research and develop course materials and take projects from concept to completion
• Analyzes and re-designs courses to meet or exceed UNITED standards and support self-paced learning
• Designs effective, high-impact learning solutions and applies modern methods such as mobile, personalized, and microlearning
• Conducts formative and summative evaluation through end user pilots and supports associates and instructors during implementation
• Up…