CSEN-Control Systems Engineer

Essential Job Functions:

Control Systems & SCADA Support

• Support, maintain, troubleshoot, and improve SCADA, PLC, DCS, HMI, telemetry, and industrial control systems used throughout the utility system.
• Design, configure, program, and commission new control system installations and upgrades.
• Develop and maintain graphical user interfaces (HMI/SCADA graphics), system displays, alarms, trends, and operator controls.
• Program and troubleshoot PLCs, remote telemetry units (RTUs), industrial radios, and related control equipment.
• Monitor and support control system operations across treatment facilities, pump stations, remote sites, and distribution system infrastructure.
• Investigate and resolve control system, communication, and operational issues in both field and office environments.
• Participate in troubleshooting and support activities during emergency events and system outages.
• Support operational technology (OT) infrastructure including industrial networking equipment, firewalls, switches, virtualization platforms, thin clients, and related systems.
• Assist with OT cybersecurity initiatives and collaborate with IT personnel to maintain secure and reliable system operations.
• Support communication systems including industrial radio systems, telemetry networks, and future cellular communication systems.
• Assist with the maintenance and support of Windows Server environments, VMware, Hyper‑V, virtual machines, and related infrastructure supporting SCADA and control systems.

Programming, Reporting & Data Management

• Develop and maintain reports, databases, scripts, and automated processes used for operational monitoring, regulatory reporting, and system analysis.
• Analyze operational trends, system performance, alarms, and historical data to identify issues and recommend improvements.
• Support and maintain systems related to regulatory reporting and compliance requirements, including treatment and operational reporting systems.
• Utilize scripting, database, or programming tools to improve efficiency, reporting capabilities, and system functionality.

Project Support & System Improvements

• Assist with the design, implementation, testing, and startup of new control systems, panels, instrumentation, and telemetry installations.
• Coordinate with vendors, contractors, system integrators, Operations personnel, E&M staff, and IT personnel during project execution and troubleshooting activities.
• Support control panel design, equipment integration, field commissioning, and startup activities.
• Lead smaller control system projects and assist senior personnel with larger projects and system improvements.
• Recommend and implement improvements that increase reliability, efficiency, maintainability, and operational awareness.
• Provide technical support, mentoring, and training to Operations personnel and other department staff.
• Assist in developing and maintaining technical documentation, standard operating procedures, and training materials.
• Support purchasing activities including obtaining quotes, submitting purchase requests, and coordinating equipment orders as needed.
• Participate in a rotating on‑call support schedule and respond to after‑hours emergencies as required.
• Perform all work safely in accordance with established safety policies, procedures, and applicable regulations.
• Perform other duties as assigned.

Knowledge, Skills & Abilities

• Strong troubleshooting and problem‑solving skills
• Ability to work independently and collaboratively in both field and office environments
• Ability to manage multiple priorities and respond effectively during emergencies
• Strong communication and technical documentation skills
• Understanding of industrial automation and control system principles
• Ability to read and interpret technical drawings, control schematics, and system documentation

Ability to learn and support new technologies and systems

Associate degree in Industrial Automation, Electrical Technology, Computer Science, Engineering Technology, or a related technical field preferred.

Equivalent combinations of technical training, certifications, and relevant industrial automation or control systems experience may be…