Operations Analyst; Birmingham, AL

Operations Analyst Responsibilities

• Build and implement operational workflows, SOPs, and documentation for a new core banking system (Jack Henry Silver Lake).
• Execute and support daily operations across loan (processing, booking, funding, servicing), deposit, and treasury functions (ACH, wires, Positive Pay, lockbox).
• Serve as a subject matter expert during system implementation and future conversion from Fiserv Premier.
• Ensure accuracy, compliance, and timely processing of all transactions.
• Identify process gaps and drive continuous improvements and scalable solutions.
• Support client onboarding and product setup across banking services.
• Collaborate with leadership to stand up and scale a new operations team from scratch.

• 5+ years of experience in banking operations (loan, deposit, or treasury).
• Hands‑on experience with core banking systems (Jack Henry Silver Lake preferred; Fiserv/FIS or similar acceptable).
• Strong knowledge of loan lifecycle, deposit operations, or treasury services (ACH, wires, Positive Pay, lockbox).
• Proven ability to build processes, workflows, and documentation in a fast‑paced environment.
• Solid understanding of banking regulations and operational controls.
• Ability to work independently and in a build-from-scratch environment.

Equal Opportunity Employer. M/F/D/V