Senior Pension Administrator

Section: Pensions Administration

We are looking to recruit a Senior Pension Administrator for our Birmingham Office.

You’ll be dealing with pension scheme members, explaining how their pension works, handling complex calculations and keeping up to date with changes in the world of pensions. Your work will make a real difference, helping us meet our client expectations and communicate effectively with a variety of third parties.

• At least 4 years in a range of Pensions Administration roles.
• Progression in a PMI qualification or equivalent, or willing to study for one.
• Excellent communication skills, with ability to express complicated ideas in a concise and clear way.
• Ability to calculate pensions and interpret scheme rules.
• Proven and significant experience dealing with DB schemes.
• Good awareness of legislative issues.
• Self‑motivation and ability to work autonomously, in line with the responsibilities that the role requires.
• Ability to meet client SLAs, contribute to good practice and foster the development of junior team members.
• Good Microsoft Excel skills, with the ability to set up template calculation tools.

You will make an active contribution to team goals, develop your skills and broaden your experience. You will be responsible for

• Delivering pragmatic solutions and applying a logical approach to problem solving.
• Supporting and developing team members.
• Preparing helpful and informative documentation.
• Talking to pension scheme members, clients and third parties.
• Guiding scheme members through their pension journey.
• Providing support to the Team Leader.
• Doing/checking of calculations and assisting team members with difficult cases and non‑standard queries (subject to experience).

• A competitive remuneration package
• Private health insurance, life insurance and income protection insurance
• 25 days annual leave as standard
• 7% Employer pension contribution
• Full training and study support.

We have hybrid working in place for colleagues who prefer homeworking for part of the week. We’re also flexible on working day arrangements and will happily accommodate a range of personal commitments from day one.

Our straightforward, interview-based approach to recruitment ensures equal opportunities for all applicants.

Please note that we can only accept candidates who have a right to work in the UK.