Relationship Banker Business Specialist - Inverness

Position Overview

PNC’s Retail Banking organization seeks a Business Banking Specialist for the Birmingham, AL location. The Role is responsible for acquiring and expanding share of wallet for consumer and business banking opportunities under USD 2 million in sales revenue, and for managing existing business banking relationships. The specialist will lead proactive lead generation and appointment setting both inside and outside the branch, delivering a differentiated client experience from acquisition through onboarding and servicing.

• Acquire and expand share of wallet for Consumer and Business Banking opportunities under USD 2 million in sales revenue.
• Lead proactive lead management and referral generation, leveraging knowledge of bank products and positioning to attract new households.
• Develop ecosystem leadership inside and outside the branch, collaborating with partners such as PNCWM, PNC Private Bank, and Mortgage.
• Deliver a differentiated client experience through advanced conversation skills, tailoring solutions to clients’ holistic needs.
• Work with branch team to identify opportunities and create referrals; coordinate with Branch Manager and Business Banker.
• Perform lobby engagement activities, educating clients on financial transaction options and applying product knowledge to solve problems.
• Manage risk through adherence to all policies and procedures, demonstrating sound judgment and ensuring branch operations are efficient and accurate.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role, including:

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

• Banking Products
• Business Acumen
• Customer Experience Management
• Digital Awareness
• Effective Communications
• Managing Multiple Priorities
• Matrix Management
• Prospecting
• Selling
• Understanding Customer Needs

Roles at this level typically require a university or college degree with less than one year of professional experience, or equivalent education and experience, including military service.

Bachelor’s Degree

No required certifications.

Additional background checks per Consumer Financial Protection Bureau regulations.

PNC offers health, dental, and vision coverage, life insurance, disability protection, 401(k) with match, pension and stock plans, and educational assistance, among other benefits. Paid time off includes maternity/parental leave, holidays, and vacation days.

PNC provides reasonable accommodations to applicants and employees with disabilities. Contact  or call 877‑968‑7762 for assistance.

PNC provides equal employment opportunity to all qualified persons regardless of protected characteristics. The position complies with applicable laws and regulations.