Financial Aid Information Specialist "Shelby Campus

Salary

$39,759.00 to $57,251.00 based on ACCS Board of Trustees Salary Schedule E3 04 and experience.

The Financial Aid (FA) office of Jefferson State Community College (JSCC) is dedicated to maximizing student success in their postsecondary education pursuit by minimizing financial barriers. The Financial Aid Information Specialist supports students in need and serves as a resource across departments and external agencies.

• Serve students via phone, email, and in-person meetings to address complex financial aid questions or concerns and communicate documents.
• Communicate with students about financial aid matters (documents, regulations, procedures, helpful tips, etc.).
• Assist students with the completion of financial aid applications and submitting other documents required for aid eligibility determination.
• Process, evaluate, and track submitted student documents using appropriate record‑keeping systems (Banner, Dynamic Forms, Open Text, etc.).
• Collaborate with various departments as a reliable financial aid resource.
• Review imported Department of Education files daily and process documents in a timely manner.
• Maintain eligibility for access to the U.S. Department of Education’s Federal Student Aid systems (FPP, COD, NSLDS, etc.).
• Review data provided in departmental, federal, state, and other external systems to determine student’s eligibility for aid.
• Maintain up‑to‑date knowledge of financial aid regulations and apply that knowledge to individual student situations.
• Assist with the administering of Scholarship, Grant, FSEOG, and Direct Loan awards, including evaluating student eligibility, processing awards, data entry, and communicating with recipients.
• Perform various reporting and processing functions.
• Attend community FAFSA and Financial Aid related events, and other College functions as a representative of Jefferson State Financial Aid (Day and Evening).
• Cross train in all aspects of the Financial Aid Office as needed.
• Travel occasionally for off‑site training conferences (both in‑ and out‑of‑state).
• Comply with all policies of the U.S. Department of Education, the Alabama Community College System, the College, and the Financial Aid Office.
• Perform other related duties as assigned.

Associate degree required
. Bachelor’s degree preferred
.

May substitute two years of related work experience for one year of education up to a maximum of four years education equivalency.

A minimum of one year of full‑time work experience in an office environment where the required knowledge, skills, and abilities were utilized is required
.

None.

Jefferson State Community College is an Equal Opportunity Employer. No person shall be excluded from participation, denied benefits, or subjected to discrimination on the basis of race, color, disability, gender, religion, creed, national origin, or age. Qualified disabled applicants will be provided reasonable accommodations. All male applicants between the ages of 18‑26 must provide proof of Selective Service Registration. This position is subject to a criminal background check and employment is contingent upon receipt of a clearance notification.

Jefferson State Community College participates in the Employment Eligibility Verification Program (E‑verify).