Mortgage Loan Counselor

Position: Mortgage Loan Counselor I
The Mortgage Loan Counselor will provide prospective loan applicants guidance during the loan process including feedback about the best type of loan and an explanation of requirements or restrictions. The Loan Counselor may assist with buying or refinancing a house or other real estate lending needs. This position reports to the Mortgage Supervisor and does not have any supervisory responsibility.

Key Responsibilities:

Interview loan applicants and assist them with completion of the loan application

Help identify potential risks that may lead to a default on the loan Estimate credit worthiness by combining information from conversations with the applicant and completed financial documents

Work with the Credit Union team to determine the conditions for the loan approval

Screen and assess new mortgage applications for loan eligibility

Assist with compilation of the contract and closing the mortgage

Build positive relationships with the loan applicant while maintaining contact with and communicating with the applicant during the loan process

Cross-Selling other Credit Union products and services

Make sales calls to potential or existing members to develop new business and retain existing business

Ensure compliance with mortgage loan regulations and privacy laws Collaborate with Loan Processors and Lending Supervisors to help streamline the lending process

Essential Qualifications and

Competencies:

High school degree required; bachelor’s degree preferred2-3 years previous mortgage and/or credit union experience required

Working knowledge of credit union and mortgage regulations

Great analytical skills

Solid time management skills and a proven ability to prioritize

Strong attention to detail

Great written and verbal communication skills

Strong decision-making skills

Registration with the Nationwide Mortgage Licensing System and Registry (NMLS)
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