Community Resource Representative - Birmingham

Job Summary

The City of Birmingham is seeking a dedicated Community Resource Representative to foster citizen and community engagement by assisting residents, nonprofit organizations, local officials, and community groups with community development and public health initiatives. This position serves as a liaison between the City and the community by providing information, interpreting policies and ordinances, identifying community needs, and supporting neighborhood improvement efforts.

Responsibilities include developing and implementing community programs and projects, maintaining related communications and records, and training neighborhood association leaders on the effective administration and oversight of association activities.

The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. Pay range: $45,136 - $70,012.

07/17/2026

Grade 20

Full time

• Driver's license.
• Associate's degree or higher from an accredited college/university in any of the following areas: sociology, social work, planning, urban studies, public administration, business administration, or a related field.
• Work experience performing neighborhood/community program development, monitoring, and implementation.
• Experience organizing/implementing community and public outreach events, efforts, and mass communications.
• Work experience in a customer service capacity dealing with a diverse population.

• Bachelor's degree from an accredited college/university in sociology, social work, planning, urban studies, public administration, business administration, or a related field.
• Significant work experience performing neighborhood/community program development, monitoring, and implementation.
• Work experience monitoring budgets and expenditures.
• Experience creating and managing social media platforms.

• Provides assistance with a variety of city programs, initiatives, events, and emergencies, by responding to emergency scenes, canvassing neighborhoods, and arranging transportation so needs are met and events proceed as planned.
• Oversees the evaluation and processing of goods and services by modifying requests when needed, sharing budget allocations and balances, and obtaining cost estimates so requests can be met in a timely manner, are within budget, and properly processed.
• Plans, conducts, and facilitates meetings and special events such as neighborhood association meetings, and community interest meetings by reserving locations, composing meeting agendas, and preparing documents to publicize meetings and events, so residents can attend and be informed.
• Implements, and monitors Neighborhood Association activities by ensuring neighborhood elections are properly conducted, and assisting with the transition of newly elected officers so officers are in place and performing to City guidelines.
• Observes and evaluates neighborhoods by reporting findings/observations to appropriate parties and coordinating requests for funding from Federal resources (i.e., CDBG and HUD) and other funding sources so services can be obtained for residents.
• Engages in activities for self and staff that are designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines.
• Acquires, exchanges and disseminates technical or legal information to neighborhood or community associations or residents in assigned areas by coordinating service delivery, investigating complaints, and referring citizens to appropriate departments, to ensure that complaints are addressed and community concerns are met.

Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs.

Work is conducted both indoors in an office setting as well as…