MedTech Field Service Engineer

Our Med Tech Field Service Engineer experiences a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating and performing services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service.

This is a great opportunity for you to advance your technical skills in the medical device industry!
Please Note:
This is a 100% travel position. Local, Regional and National travel required.

• Provide ongoing communication and customer support to on-site hospital staff.
• Organize, test, and update medical devices, install and configure hardware, software, and network products.
• Conduct routine checks and record data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support quality documentation.
• Full-time commitment requires travel locally, regionally, and nationally.
• Assignment-based schedule with 40 hour commitment per week and overtime as needed.

• Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (3-5 years field experience)
• Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
• Professional business acumen and effective communication skills required.
• Self‑motivated individual who can work independently or collaboratively within a team, required.
• Strong time management and organizational skills to ensure on‑time completion of project assignments.
• An active and unrestricted driver licence, and a personal vehicle for local work‑related assignments.
• Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
• Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required or willing to obtain if offered role.

• Full‑time commitment with travel flexibility.
• Assignment‑based schedule with 40+ hour commitment per week. Travel nationally to support customer needs. There is not a guarantee of 40+ hours per week in this role, but it is the ask.
• Driving is considered a business requirement for this role. Candidates must possess a valid driver’s licence and will be subject to a review of their driving record prior to hire.
• Personal vehicle required for job‑related assignments up to 3 hours from home.
• Located within 1 hour of a major airport.
• Travel, and your time traveling is paid.

• Background in biomedical, networking, military, or field‑based technician roles.
• Experience working in a technical role within a healthcare environment.
• Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and One Note, etc.

IQVIA Med Tech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast‑paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

This position is eligible for our Medical Benefits.

A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date:
Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious,…