Medical Caseworker and Transportation Coordinator; Temp

Job Description

UAB Temp Services is looking for the Medical Caseworker – Transportation Coordinator.

The Medical Caseworker – Transportation Coordinator will assist with entering timely transportation services within our EMR and Bambi system. Coordinator will be responsible for entering up to 25–30 rides a day for patients going to and from medical appointments at Cooper Green Mercy Health Authority and referred external services. Coordinator will also be responsible for communicating with patients, confirming demographic and contact information to ensure accuracy of transportation pick-up and drops.

While coordinating with contracted vendors dispatch team, Cooper Green Mercy Health social services department, staff and providers. Coordinator will be responsible for maintaining accuracy and compliance with the transportation program and policy. Communicating any changes or barriers with our transportation program to Department of Social Services Manager.

• Enter up to 25–30 rides a day for patients going to and from medical appointments at Cooper Green Mercy Health Authority and referred external services.
• Provide case management services across various departments, including primary care, specialty clinics, behavioral health, and resource center; including providing guidance and facilitation of referrals to external community resources as needed.
• Coordinate with contracted vendors dispatch team, Cooper Green Mercy Health social services department, staff and providers.
• Maintain accuracy and compliance with the transportation program and policy.
• Aid in managing electronic resource board, completing non-clinical referrals, assisting patients with requests such as obtaining immunization records upon request. Direct non-enrollee patients to the enrollment department to assist with enrolling and providing additional navigation for resources.
• Collaborate with licensed Social Workers within the clinics of Cooper Green Mercy Health Services Authority to ensure patients’ social services needs are addressed.
• Communicate any changes or barriers with our transportation program to Department of Social Services Manager.
• Other duties as assigned.

Proposed

Hours:

Monday–Friday, 8 hrs/day; 5 days a week (40 hours). Options: 8 a.m.–4:30 p.m., 8:30 a.m.–5 p.m., 7:30 a.m.–4 p.m. (depending on needs of department)

Required:

Bachelor's degree in social work is required, with a minimum of one (1) to three (3) years of experience in social services, case management or a similar role within a healthcare setting or related field.

• The on‑site, office‑based role is full time, with the following options as work hours: 7:00 a.m.–3:30 p.m. CST, 7:30 a.m.–4:00 p.m. CST, 8:30 a.m.–5:00 p.m. CST.
• This role may require lifting up to 50 lbs.

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran’s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB’s Assistant Vice President and Senior Title IX Coordinator.

The Title IX notice of nondiscrimination is located /titleix.