Behavioral Healthcare Coordinator

Looking to make a meaningful impact in behavioral healthcare? Our client is seeking a dynamic and professional individual to join their team as a Behavioral Healthcare Coordinator. This role offers the opportunity to collaborate with industry leaders and directly support individuals in navigating their behavioral health needs—all while working with a team dedicated to quality and excellence.

• Comprehensive exposure to high-level behavioral health care and utilization review.
• Opportunity to work alongside experienced clinical professionals and executives.
• Structured, on-site role for consistent growth and collaboration.
• Incentive bonuses of 7–10% of base salary with opportunities for increased longevity bonuses.
• Professional development through continuing education and internal training.

• Coordinating care management activities, including case reviews and provider communication.
• Serving as the first point of contact for patients, providers, and facilities to arrange intake assessments and referrals.
• Providing clear explanations of benefits to employees, patients, and providers while ensuring positive interactions.
• Participating in utilization review and quality assurance activities in collaboration with a physician review panel.
• Maintaining compliance with clinical policies, HIPAA standards, ERISA regulations, and URAC guidelines.
• Supporting clinical liaison activities for Employee Assistance Programs (EAP) and contributing to client reporting.
• Assisting in emergency case-specific coordination as needed.

• Master’s degree in Psychology or a related field.
• Active licensure as an LPC, LICSW, BCBA, or similar professional certification.
• Experience in behavioral health care with a focus on quality assurance/utilization review.
• Exceptional communication, organization, and high stress tolerance.
• Familiarity with Microsoft 365 and computerized applications.
• A proactive and meticulous approach to customer interactions and case management.