Triage Specialist

Location & Schedule

In Behavioral Health Outpatient Ireland Center at Main Campus Dearth Tower.

Work schedule will be Full-time on the Day Shift, M-F days.

Perform non-clinical triage of patients to be scheduled to ensure appropriate provider placement, communicate with caregivers for scheduling and rescheduling, support providers schedules and templates, verify insurance benefits and eligibility, review charges, edit claims, and work all assigned work queues within EHR system.

Nonessential:

• Certified Professional Coder

Essential:

• High School Diploma Graduate or Equivalent. College degree preferred.

• Strong computer skills required.
• Previous experience in healthcare/office setting required.
• Demonstrates effective verbal and written communication.
• Medical terminology helpful.

Children’s of Alabama has two Behavioral Health outpatient clinics; one location is the Ireland Center (on the campus of Children's of Alabama Hospital) and the other location is an offsite location at Patriot Park, 200 Wildwood Parkway Birmingham, AL 35209. Our treatment team is comprised of Psychiatrists, Nurse Practitioners, Licensed Psychologists, and Licensed Therapists to provide multidisciplinary care for our patients and families.

Our outpatient clinics offer individual and family counseling for children, adolescents and their families. Our providers work with patients and families to address and mitigate behavioral and mental health issues including, but not limited to ADHD, mood disorders, and medication management for related disorders. We provide crisis clinic appointments for those patients assessed in the ED to be in need of urgent outpatient services, but do not meet inpatient or PHP admission criteria.

In addition, we offer bridge clinic appointments to existing patients who have missed the most recent appointment with their prescriber or who have an urgent need to see a prescriber before the next scheduled appointment. We provide social service counseling that provides brief solution focused support to families as well.

M-F days, Day Shift, Monday-Friday Standard Days.