Phlebotomist

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure customer happiness while maintaining donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center while following occupational safety and protective-equipment requirements

• High School diploma or GED
• Superior customer service standards
• Ability to work a flexible schedule
• Interest in making a difference in the world
• Obtain required state licensures or certifications where applicable
• Ability to comprehend and follow oral and written instructions
• Ability to listen to and understand spoken information
• Ability to relate sensitive information to diverse groups
• Ability to work standing for 6 to 8 hours per day
• Ability to bend and twist the neck and waist for 1-2 hours per day
• Frequent hand movement and precise coordinated finger, hand, and wrist movements
• Ability to lift 15 lbs., with a maximum lift of 50 lbs.
• Essential hearing acuity and correctable vision requirements
• Ability to work around biological fluids, infectious organisms, electrical equipment, and extreme cold
• Ability to use required personal protective equipment

Demonstrates strong customer service skills while ensuring donor confidentiality and health. Proficient in operating automated plasmapheresis machines and adhering to safety protocols in a plasma center environment.

• Customer Service Standards
• Automated Plasmapheresis Operation
• State Licensures or Certifications
• Occupational Safety Compliance
• Donor Health Monitoring

• Automated Plasmapheresis Operation
• Donor Health Monitoring
• Contaminated Equipment Disposal
• Personal Protective Equipment Usage
• Manual Dexterity

• Rapport Building
• Listening Skills
• Sensitivity to Diverse Groups
• Oral and Written Comprehension

• State Licensures or Certifications

• Plasma Center
• Donor Confidentiality
• Biological Fluids Safety
• Infectious Organisms Handling
• Occupational Safety