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Front Desk Agent Part-Time

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: BENCHMARK
Part Time position
Listed on 2026-07-16
Job specializations:
  • Hospitality / Hotel / Catering
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on‑site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

The Courtyard by Marriott Birmingham Downtown at UAB is a rewarding place to work in the historic, upscale and exciting city of Birmingham—the largest city in Alabama. Live, work and play in one of Alabama's premier metropolitan areas! Working at our hotel, you’ll be centrally located in Birmingham, steps from University of Alabama Hospital via an enclosed sky bridge, and just minutes from Children's Hospital of Alabama.

Get to know the area around our property. For cultural enrichment and entertainment you’ll find the Alabama Museum of Health Sciences, Railroad Park, Visit Vulcan Park & Museum, Five Points South, Birmingham Civil Rights Institute, Barber Motorsports Park, Birmingham Museum of Art, Birmingham Zoo, Birmingham Botanical Gardens, Alabama Adventure, the Alabama Sports Hall of Fame, and the Alabama Jazz Hall of Fame.

And of course there’s always Alabama Crimson Tide football up the road at the university’s main campus in Tuscaloosa! If you’re looking to further your education or focus on your physical fitness while working at our hotel, the University of Alabama’s Birmingham campus is just a half‑mile away and offers the UAB Campus Recreation Center, with cardiovascular equipment, free weights and fitness classes (for a fee).

If you’re more into outdoor sports, check out the Highland Park Golf Club just a mile from the hotel or the beautiful 54‑hole golfing complex known as the Robert Trent Jones Golf Trail at Oxmoor Valley, just 11 miles from the hotel. There are hiking trails, biking trails, mountain biking, tennis facilities, bowling alleys and a nature preserve—all within 15 miles of where you’ll work!

Our hotel is well respected for its quality of service, clean rooms, comfortable beds and a staff that is friendly, professional and keenly aware of the importance of warm hospitality from our Front Desk to our restaurant staff to Housekeeping and our back‑of‑the‑house operations. Guests love our contemporary‑styled rooms, free Wi‑Fi, desks with ergonomic chairs, flat‑screen TVs with premium cable channels, mini‑fridges and coffeemakers.

Our suites add separate living areas and microwave ovens as well. We offer a truly excellent experience—for guests and employees alike. Come join our crew and help us take our reputation for service excellence to the next level!

What You’ll Have an Opportunity to Do

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups’ high standards of quality.

Responsibilities
  • Greet customers immediately with a friendly and sincere welcome, use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
  • Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate.
  • Promote the hotel’s marketing programs,…
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