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Spa Concierge: Guest Experience & Scheduling Pro
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-07-30
Listing for:
Renaissance-Ross-Bridge-Resort-
Full Time
position Listed on 2026-07-30
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning -
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Renaissance-Ross-Bridge-Resort- in Birmingham, AL, is seeking a Spa Concierge to deliver exceptional guest service at the Ross Bridge spa. The role involves warmly greeting guests, detailing services and class schedules, and scheduling appointments using Pro Solutions while coordinating with treatment staff.
The position emphasizes accurate billing, gratuity explanations, and meticulous record-keeping to ensure a smooth, welcoming spa experience for every guest.
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