Full-Time Guest Service Agent- Embassy Suites Birmingham
Job in
Birmingham, Jefferson County, Alabama, 35203, USA
Listed on 2026-08-08
Listing for:
Hilton Hotels
Full Time
position Listed on 2026-08-08
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Greet guests upon arrival and complete the check-in process including verifying details and assigning rooms;
Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately;
Provide hotel and local knowledge to assist with guest inquiries;
Promote hotel services and upsell amenities;
Respond to guest requests, resolve concerns with care and urgency
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