Lead Front Desk Agent

Join Marriott as a Lead Front Desk Agent and oversee daily front office operations to ensure exceptional guest experiences. You will supervise front desk staff, support scheduling and training, and model Marriott's people-first service culture. Responsibilities include managing check-in/check-out, resolving guest issues, coordinating with housekeeping and operations, and ensuring accurate billing and reservations. You'll coach team members on service standards, maintain lobby appearance, and use property management systems to maximize efficiency.

This role is ideal for a hospitality professional with strong leadership, communication, and problem-solving skills seeking growth within a global hotel brand.