General Manager – Upscale Boutique Hotel

Overview

The Hotel General Manager leads all daily operations of an upscale boutique property, ensuring outstanding guest satisfaction, operational excellence, revenue growth, and team engagement. The role is central to maintaining brand and corporate standards while driving profitability and positioning the hotel as a community leader.

• Oversee daily hotel operations across all departments (front office, housekeeping, F&B, engineering, sales)
• Deliver exceptional guest service while ensuring safety, compliance, and property presentation
• Drive P&L management
  , budgeting, forecasting, and cost control to maximize profitability
• Lead sales and marketing initiatives to capture new business and grow revenue
• Build strong community relationships and represent the hotel in community/government affairs
• Ensure brand compliance and quality assurance standards are met/exceeded
• Recruit, train, and retain a high-performing hotel team focused on engagement and development
• Provide hands-on leadership across all areas of the property as needed

• Minimum 3 years of experience as a Hotel General Manager (upscale, boutique, or branded full-service hotel experience strongly preferred)
• Proven background in hospitality management, hotel operations, and guest services
• Marriott brand experience (Autograph, Renaissance, Marriott Hotels, etc.) strongly preferred
• Strong background in sales, revenue management, and financial performance
• Skilled in team leadership, employee training, and retention strategies
• Financially astute with proven ability in budgeting, forecasting, and KPI monitoring
• Excellent communication, decision-making, and problem-solving skills
• Proficiency in Microsoft Office Suite and familiarity with hotel PMS (Property Management Systems)
• Valid driver’s license required
• Relocation candidates welcome

• Competitive base salary + quarterly bonus potential
• Comprehensive health benefits:
  Medical, Dental, Vision, Life, STD, LTD
• 401(k) with company match
• Paid Time Off (PTO)
• Career growth opportunities with a fast-growing management company
• Resources, training, and support for success