Talent Acquisition Operations Specialist

The Talent Acquisition Operations Specialist provides critical operational and administrative support to the talent acquisition function. This role ensures seamless execution of recruiting operations through meticulous data management, team coordination, training development, and process documentation. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment where accuracy and efficiency are paramount.

• Provides reliable operational support that enables recruiters to focus on candidate engagement
• Willingly shares expertise on processes and systems to build team capability
• Takes ownership of responsibilities and follows through on commitments

• Consistently follows established procedures and maintains high quality standards
• Proactively catches errors and maintains rigorous data accuracy standards
• Effectively prioritizes tasks to meet deadlines and service level expectations
• Creates clear, comprehensive documentation that others can easily follow
• Identifies opportunities to automate manual tasks and streamline workflows

• Ensures bonuses and incentive payments are calculated correctly and submitted on time
• Uses organizational resources efficiently and identifies cost-saving opportunities

• Builds positive working relationships with recruiting teams, Systems team, payroll, and other HR functions
• Provides timely updates and responses to stakeholder requests
• Effectively bridges communication between business users and technical teams
• Contributes to collaborative environment and supports colleagues when needed

• Welcomes feedback and suggestions for improving operational workflows.
• Helps team members adapt to new processes and system changes through effective training
• Adapts quickly when priorities shift or processes change
• Manages deployment of new features and functionality with minimal disruption to users

• Creates user-friendly guides, training materials, and process documentation
• Develops professional, engaging presentation decks that effectively convey information
• Seeks to understand needs before providing solutions or recommendations
• Communicates clearly and professionally in all written correspondence
• Delivers training content in an engaging, accessible manner

• Leads with respect, integrity, and accountability.
• Treats others with empathy and respect.
• Exemplifies and leads the team to align with WAG values.
• Collaborates with the team to focus on solutions.
• Finds a way to say yes.

• Manage end-to-end new graduate onboarding process, ensuring seamless candidate experience and compliance with all onboarding requirements
• Create and maintain comprehensive process documentation, user guides, and training materials for talent acquisition systems and workflows
• Audit and update standard operating procedures to reflect current processes and best practices
• Track and submit team bonuses and incentive payments to payroll with accuracy and timeliness
• Maintain talent acquisition organizational chart and region assignment sheet with current team structure
• Update Avature datasets promptly with any teammate changes, organizational restructures, or role modifications
• Conduct regular audits of Avature data to identify and correct inaccuracies, duplicates, and incomplete records
• Partner with lane leaders to understand dashboard and reporting requirements
• Test new reports and dashboards to ensure accuracy before deployment
• Maintain documentation of available reports and train team members on how to access and interpret data
• Design and deliver training programs for talent acquisition team on systems, processes, and best practices
• Create slide decks as needed to support the team
• Partners with recruitment marketing to create accurate people lists for campaigns
• Analyze market trends in recruiting strategies, employer branding, and candidate experience
• Compile competitive intelligence reports with actionable recommendations to maintain market competitiveness
• Monitor industry benchmarks for time-to-fill, cost-per-hire, and other key recruiting metrics

• Bachelor's degree in Human Resources, Business Administration, Information Systems, or related field
• 5+ years of experience in talent acquisition operations, HR systems, or related role
• Experience with Applicant Tracking Systems (Avature experience preferred)
• Proficiency in Microsoft Office Suite, particularly Excel and Power Point
• Strong attention to detail with demonstrated ability to maintain data accuracy
• Excellent organizational skills with ability to manage multiple tasks and deadlines

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at…