Human Resources Assistant

ADTRAV Travel Management offers a hybrid Human Resources Assistant role based in Birmingham, AL
, combining HR operations support with exposure to government clearance processing. The position includes a competitive hourly pay range and comprehensive benefits, including medical, dental, vision, life, and disability insurance
, plus Flexible Spending Accounts
, 401(k), and PTO
.

In this role, you will support day-to-day HR operations across multiple HR functions while partnering with employees throughout key processes and requests. You will also help ensure HR information remains accurate, complete, and compliant across systems and personnel records.

• Support the day-to-day operations of the Human Resources department.
• Manage the government clearance process, including guidance to employees, tracking progress, following up on outstanding items, and maintaining status reports.
• Answer employee inquiries related to HR policies, benefits, procedures, and employment-related matters with timely, professional, customer-focused service.
• Maintain accurate and confidential employee data in the HRIS
  , including electronic filing of employee documents.
• Audit personnel files and HR records for completeness and compliance, resolving missing information as appropriate.
• Share recurring employee concerns, trends, and issues with HR leadership in a timely manner.
• Assist with compliance activities, including required postings, audits, and reporting to federal, state, and local agencies.
• Support recruitment and onboarding, including posting roles, reviewing resumes, coordinating interviews, screening candidates, conducting reference checks, processing new hire documentation, and supporting onboarding.
• Monitor and manage the Human Resources inbox, responding to inquiries or routing communications appropriately.
• Provide payroll support by entering employee changes, researching discrepancies, and obtaining clarifications from employees and managers as needed.
• Support employee and manager communications through email, chat, and other channels.
• Prepare and maintain HR reports, forms, spreadsheets, policies, procedures, and other departmental documentation.
• Support employee engagement initiatives, employee satisfaction surveys, and employee experience programs.
• Assist with HR projects, audits, and special initiatives, including open enrollment, compliance training, policy updates, and process improvements.
• Use HR and business systems including HRIS, Smartsheet, Confluence, Jira
  , and other internal applications.
• Maintain working knowledge of applicable federal, state, and local employment laws and regulations.
• Demonstrate excellent customer service, professionalism, empathy, and problem-solving in all interactions.
• Participate in ongoing professional development and training.
• Represent ADTRAV by embracing company values and fostering positive relationships across employees, clients, vendors, partners, and other stakeholders.
• Adhere to company policies, procedures, and confidentiality requirements.
• Perform other duties as assigned.

• High school diploma or equivalent required
  ; coursework or a degree in HR, Psychology, Business Administration, or related field preferred.
• Minimum one year of administrative experience required
  ; prior HR support experience preferred.
• Basic understanding of HR principles, employment laws, records management, and HR best practices.
• Experience working with an HRIS, HRMS, Applicant Tracking System (ATS), or similar technology preferred.
• Highly proficient in Microsoft Office Suite
  , including Outlook, Word, Excel, Teams, and PowerPoint.
• Strong technical aptitude to learn and utilize multiple software applications.
• Exceptional customer service skills and a commitment to a positive employee…