Site Support Technician

Overview

We are seeking a friendly, hands-on Field Service Technician to provide onsite IT support across multiple healthcare centers in the Birmingham market, with occasional travel to Montgomery. This role serves as the primary in-person technical resource for staff, ensuring reliable operation of hardware, software, and connectivity that supports daily care delivery.

• Deliver onsite technical support for end users across assigned locations
• Troubleshoot and resolve hardware, software, and basic network issues
• Image, configure, install, and replace desktops, laptops, and peripherals
• Communicate clearly with local staff and the broader IT team
• Maintain accurate documentation, prioritization, and follow-up on support requests
• Adhere to IT standards, security policies, and healthcare compliance requirements (HIPAA/CMS)
• Travel locally between sites as part of weekly support coverage

• Experience providing hands-on IT field support or technical troubleshooting
• Strong customer service, communication, and time-management skills
• Ability to work independently in a fast-paced environment
• Reliable personal vehicle and valid driver s license
• Professional, business-casual presence
• Healthcare IT or HIPAA familiarity (Bonus)

Location:

Birmingham, AL — Fully onsite (local travel required).

Schedule:

Monday-Friday, 8:00 AM - 5:00 PM. Type: 6-Month Contract-to-Hire.

• Salary range determined by factors including skill sets, experience, licensure/certifications, and geographic considerations
• Eligible for discretionary bonuses
• Medical, dental, and vision benefits; 401(k) retirement plan

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion or creed, national origin, sex, age, disability, veteran status, or other protected characteristics as required by law.