IT Support Lead - PART TIME

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

One of Insight Global's chemical manufacturing clients is looking for a PART TIME Site Support Consultant to join their team in Mobile, AL!

This position is 24 hours a week on site. This role encompasses tasks such as installing hardware and software, onboarding and offboarding users, ensuring security compliance, integrating and upgrading systems, troubleshooting issues, and providing general IT support for the locations and employees within the country. Additionally, it involves collaborating with Regional and Global IT teams to guarantee efficient IT service delivery.

• Experience leading L2 IT Site support for enterprise level clients including: desktop support & troubleshooting (Windows 10 hardware/software issues), PC imaging and deployment of devices, strong understanding of network infrastructure (IP addressing, connectivity issues, etc.), asset management, etc.
• Proven ability to support onsite infrastructure including device network connections, badge access, camera surveillance systems, time & attendance systems, complex meeting room set ups, etc.
• Proficient in endpoint management tools including SCCM and Microsoft Intune.
• Capable of building and maintaining Disaster Recovery Plans (DRP).
• Strong communication and collaboration skills with end users, regional and global IT teams, manage vendor relations, providing detailed documentation.