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IT Support Systems Administrator

SLA-Driven IT Support & Operations Lead

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Southern Talent Specialists
Full Time position
Listed on 2026-02-14
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
A staffing agency in Birmingham, Alabama, seeks an IT Support & Operations Specialist to manage technical support and operations. The role involves troubleshooting connectivity issues, managing the ticketing system, and ensuring SLA compliance with vendors. Ideal candidates will have 2-4 years in IT support and possess strong analytical and communication skills. Certifications like CompTIA Network+ or A+ are preferred, along with technical knowledge of TCP/IP and cloud identity management.
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