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Technical Support IT Support

Technical Support Specialist — SQL & Product Expert

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Relativity
Full Time position
Listed on 2026-02-15
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 54000 - 80000 USD Yearly USD 54000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Technical Support Specialist in Alabama. You will provide technical assistance to customers, resolving issues through troubleshooting and in-depth technical product knowledge. This role involves managing tickets, using SQL for queries, and ensuring excellent customer service. Applicants should have product support experience and be comfortable assisting both technical and non-technical users. The salary range is $54,000 to $80,000, with additional performance-based incentives.
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