Customer Marketing Intern

Summary

Join Guidewire's Marketing team, where we leverage our cloud and AI leadership to drive customer success and expand into new markets and product categories. Our collaborative, creative, and data-driven environment empowers every team member to make an impact, working cross-functionally to deliver measurable outcomes. We are passionate about storytelling, innovation, and ensuring every customer's success.

As a Customer Marketing Intern, you will play a key role in amplifying customer stories and supporting marketing campaigns that showcase our customers' achievements. This is an exciting opportunity to develop your creative and analytical skills, contribute to high-visibility projects, and help position Guidewire as an industry leader. We are looking for someone who thrives in a fast-paced, collaborative environment and is eager to learn and grow.

Job Description

What you'll do

* Collaborate with the marketing team to transform customer stories, case studies, webinars, and testimonials into engaging, bite-size content for various channels, including blog posts, social media snippets, and infographics.

* Maintain campaign calendars, asset libraries, and project trackers to ensure initiatives stay on schedule and are well-documented.

* Plan and execute social media campaigns that highlight customer achievements and the benefits of Guidewire's products.

* Support customer advocacy programs by curating content and contributing creative campaign ideas.

* Work closely with design and video teams to create visually compelling and engaging marketing assets.

* Monitor and analyze the performance of content, providing actionable insights and recommendations for optimization.

* Help ensure that all marketing efforts align with Guidewire's priorities: leveraging cloud and AI leadership, supporting customer success, and expanding into new markets and product categories through strong internal alignment and measurable outcomes.

* At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI-empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What you'll bring

Required Skills

* Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

* Strong written and verbal communication skills.

* Familiarity with social media platforms (e.g., Linked In, Twitter, Instagram) and basic analytics tools.

* A passion for storytelling and customer engagement.

* Excellent organizational skills and attention to detail.

* Ability to manage multiple projects and meet deadlines in a fast-paced environment.

* Proficiency with Google Workspace.

Preferred Skills

* Bachelor's degree in Marketing, Communications, or related field (or equivalent experience).

* Experience with content creation, social media management, or marketing analytics is a plus

Your Impact

We believe in clarity and setting you up for success. In your first six months, you'll collaborate with marketing, design, and video teams to repurpose customer content, support campaign execution, and track performance metrics. Your work will help ensure every customer's success is celebrated and shared, directly supporting Guidewire's mission to lead in cloud and AI innovation and expand into new markets.

Over time, your contributions will help shape how Guidewire's story is told and how our customers' voices are amplified across the industry.

What's in it for you

The people we employ give their all, and in return, we offer flexibility wherever we can, such as:

* Flexible work environment

* Health and Wellness benefits

* Paid time off programs including volunteer time off

* Market-competitive pay and incentive programs

* Continual development and internal career growth opportunities

* All new hires participate in our in-person orientation process to help you connect and thrive from day one.

By joining Guidewire, you'll contribute to transforming the way the world's P&C insurers do business, supporting our mission to deliver innovation, customer success, and industry leadership.

The US base salary range for this full-time position is $58,000 - $86,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan.

In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire's Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with…