IT Specialist; Custspt; T5 Security Clearance

Position: IT SPECIALIST (CUSTSPT) (T5) with Security Clearance
Duties
1. Manages the assigned it/communications environment with privileged access at the network level for the wing, geographically separated units (gsu), and tenants. Plans, coordinates, installs, and continuously analyzes system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provides information assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services.

Performs system audits to assess security parameters and performance of ia controls within the network environment serves as a focal point for ensuring functionality and operability of the assigned it/data systems/functions, voice and wireless systems to support mission requirements of wing, geographically separated units (gsu), and tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties.

Analyzes, manages, and directs installation of any new hardware or software introduced into the environment to ensure its compatibility with existing architecture, its reliability, and functionality in relation to the organization's business requirements. (30%) 2. Provides customer technical assistance and support for all users. Provides ongoing technical support to customers to ensure proper functional use of equipment and programs and to preclude undue interruptions to it and communications services.

Works with customers to ensure efficient operations which support each units' requirements. Assists in solving problems associated with delivery of hardware and software orders. Provides management with information necessary to address difficult and complex problems in automating work processes. Tracks life of system equipment, prepares and provides analyses to determine future maintenance and replacement costs to help justify budget submissions.

Reviews purchase requests and statements of work, ensuring documentation is sufficient to justify enhancements necessary to keep systems current and ensuring requested equipment and applications are compatible with existing infrastructure. Promotes use of assigned systems by providing instructions to functional area users on it/communications processes and procedures associated with each supported system. Works with the cfp and customers to resolve integration or configuration related issues associated with a variety of different system platforms, operating systems, applications, and equipment configurations.

Determines customer requirements and assists customers by recognizing and analyzing trends and providing instruction and orientation services. Identifies and documents system requirements for specific needs of customers. Conducts in-depth analyses of system usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors. (25%) 3. Conducts feasibility studies to identify and analyze system failures and analyzes data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software.

Based upon the results of studies and the analyses of trends in usage and system problems, determines the feasibility of significant modifications vs. Replacement to improve reliability. Participates with operating officials, system users, and others in progress review of established systems to determine the reliability, productivity, and user friendliness of the existing system hardware and software. (25%) 4. Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations.

Secures operating authority, and ensures minimal interference by ang radio frequency (rf) operations. Analyzes rf spectrum requirements and determine compatibility with other users considering transmitter and receiver specifications, antenna data, emission characteristics, and modes of radio wave propagation. Reviews and validates radio frequency allocations. Maintains frequency records and associated databases. Examines spectrum allocation data and frequency assignment records to determine suitability of specific equipment planned for deployment.

Provides spectrum management guidance to units deploying equipment in support of contingency, exercise, or wartime requirements. Installs, maintains, and repairs hardware devices supporting a broad range of information and communications systems. (20%) performs other duties as assigned. Please contact hro for complete position description. Requirements conditions of employment
* federal employment suitability as determined by a background investigation.
* may be…