Senior Windows Systems Support Analyst

Senior Windows Systems Support Analyst (Trading & Commercial Systems)

Birmingham, AL

Hybrid (Onsite & Remote)

Compensation: $60 per hour

Engagement:
Long-term contract with potential for conversion to FTE

A leading utility and energy organization is seeking a Senior Windows Systems Support Analyst to join a specialized infrastructure team supporting mission‑critical enterprise systems for trading floor operations, commercial operations, and transmission billing. This team operates outside of standard IT workloads and is responsible for systems running 24/7/365, where stability, uptime, and deep technical expertise are paramount. Based in Birmingham, AL with a hybrid work arrangement, this long‑term contract role blends hands‑on infrastructure engineering with enterprise systems support.

You will play a key role in major data center migrations, VMware upgrades, and ongoing server operations, ensuring high availability and seamless failover for business‑critical environments. The ideal candidate is highly autonomous, technically strong, and comfortable supporting both tactical execution and long‑term continuity of critical systems.

• Build, configure, and deploy Windows Server environments across both virtual (approximately 70%) and physical (approximately 30%) infrastructure
• Stand up OS images, apply patching, and integrate servers into enterprise networks
• Manage physical server hardware, including iDRAC/lights‑out management
• Provision, configure, and support VMware clusters (including vSAN), Windows clustering for high availability, and Storage Area Networks (SAN)
• Participate in a major VMware 8 to VMware 9 upgrade and maintain clustered, highly available infrastructure for business‑critical applications
• Support proactive infrastructure monitoring, performance optimization, and ongoing operational improvements
• Support large‑scale data center migration initiatives, including standing up approximately 250 servers across new data center environments, with a focus on infrastructure buildout, environment readiness, and seamless, “invisible” failover
• Support data center moves, including Auburn (current year) and Athens, GA (next year)
• Provide end‑to‑end production support for systems supporting trading floor operations, commercial operations, and transmission billing
• Monitor, troubleshoot, and resolve system and infrastructure issues across integrated platforms
• Document system configurations, infrastructure standards, and support procedures
• Partner closely with network architects, WAN teams, application development teams, and trading/commercial operations stakeholders
• Coordinate infrastructure readiness, testing, and handoff to application teams
• Assist in coordinating activities across multiple projects and specialized workloads

• 5–10+ years of experience in systems administration, infrastructure operations, or enterprise systems support
• Strong hands‑on experience with Windows Server administration, Active Directory, VMware (clusters, vSAN, upgrades), and physical/virtual server builds
• Experience supporting enterprise, business‑critical environments with high availability requirements
• Strong troubleshooting and problem‑solving skills across complex systems
• Ability to work independently and prioritize work in a 24/7 operational environment
• Strong communication skills with both technical and non‑technical stakeholders
• Experience with Storage Area Networks (SAN) is highly valued
• Data center operations or migration experience preferred
• Exposure to regulated or high‑availability environments is a plus
• Experience supporting systems tied to trading, utilities, or financial operations is desirable
• Energy/utilities industry experience is a plus

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