Senior Infrastructure Engineer - IAM & Automation

At Polsinelli, What a Law Firm Should Be is not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so that they can thrive. Are you a people person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team?

We have the perfect role for an engaging professional like you!

Polsinelli, a national law firm headquartered in Kansas City, MO, is seeking a Senior Infrastructure Engineer. Reporting to the IT Infrastructure Experience Manager, this role can be performed hybrid or remotely, but candidates must be located near one of our offices and have the ability to come in, if needed.

This role will be responsible for the day-to-day administration, maintenance, support, and triage of Infrastructure escalations within the Platform Services function of IT. It will require demonstrated experience in Identity and Access Management platforms and workflows, Power Shell and MS Graph, and a customer-service‑focused skillset. Primary areas of responsibility include working directly in Okta and M365 for Identity and Access Management, automation authoring and maintenance tasks via Power Shell and/or MS Graph, and supporting the administration and configuration of our M365 tenant.

• Serve as the primary engineer and platform owner for the firm’s Identity & Access Management ecosystem, with emphasis on Okta, lifecycle workflows, and automation patterns.
• Triage incidents and calls; independently analyze, solve, and correct issues in real time, providing end-to-end problem resolution.
• Manage and monitor Identity and Access controls through Okta and Entra/Active Directory.
• Create, support, and maintain Okta configurations to support access to business applications, Single Sign-On, SAML, SCIM, Multi-Factor Authentication, and lifecycle management.
• Create, support, and maintain the configuration and enforcement of policies and settings using Conditional Access, including phishing-resistant and device-aware authentication, biometrics, and managed-device enforcement for tier‑1 applications.
• Provide administration, technical support, and troubleshooting for application authentication, provisioning, lifecycle, and SSO setup requests or issues through Okta and M365.
• Create, support, and maintain automation scripts, Azure Automation runbooks, Fresh service workflows, and related processes for employee onboarding and offboarding, group and account management, and OU/Active Directory processes.
• Support onboarding, offboarding, and identity lifecycle workflows driven by UKG and other source systems, including integrations that pull and validate data from SQL databases and other structured data sources.
• Manage and monitor identity synchronization between Active Directory and Microsoft Entra , including sync rules, attribute mappings, scoping filters, exception handling, and AD extension attributes.
• Assist in the management of Active Directory and Entra .
• Support and maintain Netwrix Directory Manager and related technology platforms to enforce PAM and least privilege access.
• Support and maintain Microsoft Entra Privileged Identity Management (PIM), including role assignments, activation settings, approval workflows, and privileged access controls.
• Create, support, and maintain Microsoft Entra app registrations, enterprise applications, service principals, API permissions, client secret and certificate renewals, and related access controls.
• Establish and maintain standards for automation, scripting, documentation, reporting, monitoring, and change management within IAM and Automation.
• Collaborate closely with HR, Recruiting, Security, Infrastructure, User Support, application owners, and business partners, including Facilities, to support and improve identity and access workflows.
• Design and maintain end-to-end identity lifecycle processes (joiner, mover, leaver) across UKG/HRIS, Active Directory, Okta, M365, and key business applications.
• Provide day-to-day technical guidance and support for IAM and Automation…