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Customer-Facing Software Support Engineer

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Imaging Business Machines, LLC
Full Time position
Listed on 2026-04-29
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Imaging Business Machines, LLC is looking for a Software Technical Support Specialist in Birmingham, Alabama. This customer-facing role involves providing technical support for users and partners, resolving issues, and maintaining documentation. Candidates should have a Bachelor's degree in Computer Science or a related field and at least 3 years of experience in a technical support role. Proficiency in Microsoft Office and strong problem-solving skills are essential.

The position entails working closely with both technical and non-technical users, ensuring high customer satisfaction.
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