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IT Support

Advanced Tier II IT Support Specialist

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Lyons HR, LLC
Full Time position
Listed on 2026-05-11
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 80000 USD Yearly USD 55000.00 80000.00 YEAR
Job Description & How to Apply Below
Lyons HR, LLC in Birmingham, Alabama, is looking for a Tier 2 Technician who will provide advanced technical support. The ideal candidate will handle escalated issues that cannot be resolved by Tier 1 support, manage server administration, and troubleshoot networks and cloud services. Excellent communication skills and a problem-solver mindset are essential. This position offers opportunities to mentor junior technicians and contribute to ticket management and technical documentation.
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