Solution Architecture Manager, New Business

Solution Architect, New Business Manager

Career Level – Manager

Location:

UK (Birmingham)

Salary:
Competitive salary and package (Depending on level of experience)

• Own the end-to-end solution for our large transformational and managed service contracts for cloud.
• Architect AI-optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g., Palantir, Moogsoft, Big Panda, Splunk ITSI).
• Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud.
• Leverage AI-driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution.
• Own the full scope from migration to run scope, including all key service elements, e.g., Service Desk, Service management, cloud architecture design, app and infra management, migration, network, workplace, security.
• Architect a compelling and commercially competitive solution with a key focus on cloud (Public, private & hybrid), integrating AI frameworks and AIOps platforms to demonstrate significant and quantifiable value to the client.
• Leverage Accenture assets and third-party relationships in architecting solutions, incorporating AI tools where applicable to improve operational efficiency.
• Lead the solution planning teams for large, complex deals including multiple solution architects, subject matter experts, transition, and transformation experts.
• Work alongside Sales to manage the senior client buyer and solution owner (e.g., CFO, CIO) and sell AI-enabled and cloud-centric solutions.
• Utilize AI and machine learning capabilities to ensure solutions drive predictive problem identification, root cause analysis, and noise reduction.
• Bring operational experience to bear to ensure the solution is deliverable at acceptable risk to Accenture.
• Develop and negotiate contract content to ensure the solution is contracted to deliver client and Accenture value.
• Own, manage, and ensure the quality of client-facing content (both oral and written) that presents the solution. This includes proposal material, proposal orals, workshop presentations, due diligence, and Q&A content.
• Build strong links with and work collaboratively with Accenture groups (e.g., Technology Consulting, Application Operations, Security) to ensure holistic solutions, transition, and delivery.
• Integrate AI and AIOps methodologies into the transition process to streamline service delivery while reducing risks.
• Own and manage the solution and delivery approvals process, including Accenture’s Senior global management.
• Ensure solution, including AI-enabled elements
  , is transitioned successfully into the delivery.

• Proven track record (wins) in defining and selling AI-enhanced and cloud-centric managed services solutions for leading global enterprises.
• Robust Public Cloud services understanding
  , ideally key public cloud provider certifications.
• Experience in deploying AIOps technologies such as Moogsoft, Big Panda, or Splunk ITSI for enhanced IT operations.
• Experience in complex solution team management.
• Experience in architecting significant infrastructure and cloud solutions.
• Experience in IT infrastructure products and offerings including:
• Set yourself apart:
  • Hands-on experience with AIOps platforms and AI-driven solutions that optimize IT operations.
  • Cloud provider certifications.
  • Delivery or hands-on background.
  • Knowledge of operational support & security challenges associated with taking a client on a journey to the Cloud utilizing an "As a Service" model.

• Public Cloud (AWS, Azure, Google)
• Operational Tooling,
  Automation
  , Predictive Analytics
  , and AIOps
• Service Management & ITIL
• Service Desk and End User Workplace Services
• Data Centre and Private/Hybrid Cloud Operations
• Network and Security