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IT Support Technical Support

Senior Technical Support Engineer — Escalations & Projects

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Neumo
Full Time position
Listed on 2026-05-19
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Neumo is seeking a Senior Support Specialist based in Birmingham, Alabama to provide advanced technical support for its products. The role entails troubleshooting technical issues, collaborating with internal teams, and improving customer satisfaction. Applicants should have at least 4 years of experience in a relevant role and possess strong communication and problem-solving skills. This full-time position offers an office setting with moderate noise levels and involves regular use of computer software and phone communication.
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Position Requirements
10+ Years work experience
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