Software Engineer; ATM Hardware & Software Tester

Position Overview

R219700 At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. PNC is united in delivering the best experience for our customers. As a Software Engineer within PNC's Technology organization, you will be based in Birmingham, AL supporting one of PNC’s ATM labs onsite five days per week.

This role is specifically focused on ATM Hardware and Software Testing, validating, certifying, and releasing updates to PNC ATMs before deployment in the production environment. The ideal candidate will have foundational experience with PC hardware and networking, familiarity with SDLC and STLC processes (including defect lifecycle management) and hands‑on experience developing and executing test cases—preferably using Jira.

• Perform manual testing on physical ATMs, including customer transactions, hardware fault scenarios, alarms, ADA compliance, and fraud‑prevention controls.
• Execute virtual testing of customer transactions using ATM simulation software.
• Troubleshoot and remediate ATM hardware and networking issues.
• Conduct API testing using Postman to support daily test activities.
• Validate transactions and system events using backend applications.
• Use Jira daily to create, execute, and document assigned test cases.
• Identify, log, update and track defects throughout the defect lifecycle using Jira.
• Evaluate transactional screen flows and provide constructive feedback to improve usability and customer experience.
• Assist in developing test strategies and produce test summary reports that adhere to PNC compliance standards.
• Provide Test Lead backup support and assume Test Lead duties as needed to ensure timeline adherence.

• Experience as an ATM tester with hands‑on expertise in test execution and defect management.
• Proven experience leading or supporting projects with accountability for developing test documentation.
• Hands‑on experience troubleshooting hardware and networking issues.
• Familiarity with JavaScript, Java, and Postman (preferred).
• Strong analytical, problem‑solving, and multitasking skills in a fast‑paced environment.
• Demonstrates ability to collaborate effectively with team members and cross‑functional partners, manage competing priorities, and deliver quality results across multiple initiatives.

• Postman
• Command Prompt
• Jira / Confluence
• Microsoft Word and Microsoft Excel (intermediate level)

Roles at this level typically require a university/college degree with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Education: Bachelor’s Degree

Certification: No Required Certification(s)

License: No Required License(s)

PNC offers a comprehensive range of benefits including medical/prescription drug coverage (with a Health Savings Account feature), dental and vision coverage, life insurance for employees and spouse/child, short‑and‑long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

Paid time off includes maternity and/or parental leave; up to 11 paid holidays each year; up to 9 occasional absence days each year (unless otherwise required by law); and between 15 to 25 vacation days each year, depending on career level and years of service.

If an accommodation is required to participate in the application process, please contact us via email at  with the subject line “accommodation request” and include your name, the job , and your preferred method of contact. Call 877‑968‑7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace, providing reasonable accommodations to…