Business Analytics Manager Senior - Enterprise & Portfolio Management

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture. As a Business Analytics Manager Senior within PNC's Enterprise Change Office organization, you will be based in Pittsburgh, PA;
Strongsville, OH;
Chicago, IL;
Birmingham, AL; or Kalamazoo, MI.

The Business Analytics Manager Senior leads the reporting and analytics function within the Enterprise Change Office. You drive scalable, data‑driven insights to enable effective risk mitigation, financial stewardship, and reduction of enterprise impact as change is implemented. You are accountable for defining and measuring value realization through adoption, behavioral, and outcome‑based metrics, and for delivering predictive and actionable insights that inform strategic decision‑making and portfolio prioritization.

Your role strengthens data governance and analytics standards, ensuring data integrity, consistency, and auditability. You partner cross‑functionally across Finance, Risk, HR, Technology, and Strategic Portfolio Management to deliver integrated, enterprise‑level insights. You translate complex data into clear executive narratives that influence leadership decisions and build and lead a high‑performing analytics team.

• Direct strategic design, management, and implementation of enterprise‑wide business analytics programs to drive customer solutions, service innovation, and profitability.
• Lead development and execution of complex analytical solutions to meet business requirements.
• Research, develop, and adopt new and emerging analytics technologies; identify technology‑based business opportunities.
• Implement mechanisms to ensure information accuracy, integrity, and risk management for senior leadership needs.
• Direct, motivate, develop, and manage performance of the management team and key staff.

• Customer Focused – Understand customer needs and satisfaction to guide business decisions and create customized solutions.
• Managing Risk – Assess and manage all risks associated with business objectives to align with PNC's Enterprise Risk Management Framework.
• Include Intentionally – Cultivate diverse teams and inclusive workplaces to broaden thinking.
• Live the Values – Model values with transparency and courage.
• Enable Change – Drive change and innovation that transforms the business.
• Achieve Results – Own results, empower others, and trust in decision making.
• Develop the Best – Raise the bar with every talent decision and guide achievement of all employees and customers.

• Analytical Thinking
• Business Intelligence (BI)
• Concept Development
• Data‑Driven Decision Making
• Data Integration
• Market Research
• Performance Metrics
• Qualitative Research
• Strategic Planning

• Analytical Thinking
• Business Analytics
• Business Case Justification
• Effective Communications
• Emerging Technologies
• Organizational Savvy and Politics

• University or college degree required; advanced degree (Master’s, Ph.D.) desirable.
• Industry experience 8+ years; at least 5 years of prior management experience.
• In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
• Bachelor’s degree required.
• No required certifications or licenses.

PNC offers a comprehensive benefits package, including medical prescription drug coverage (with Health Savings Account feature), dental and vision options, life insurance, disability protection, 401(k) with company match, pension and stock purchase plans, dependent care reimbursement, backup child/elder care, adoption and family care reimbursements, educational assistance, and a robust wellness program with financial incentives.

Paid holidays (up to 11), occasional absence days (9), vacation (15–25 days), maternity and parental leave, and other benefits per eligibility.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to FDIA and, where applicable, SAFE Act and FINRA requirements.