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IT Helpdesk Specialist: Fast-Paced POS & Windows Support
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-06-03
Listing for:
Books A Million
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Books A Million is looking for an IT Helpdesk Support Technician in Birmingham, Alabama. This role involves providing technical assistance to employees, primarily through remote desktop tools, focusing on resolving IT issues efficiently. Responsibilities include troubleshooting, documenting issues, and offering excellent customer service in a fast-paced environment.
The ideal candidate will possess a high school diploma, strong communication skills, and the ability to troubleshoot technical problems. Benefits include competitive pay, health insurance, PTO, and employee discounts.
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