Business Systems Analyst Sr

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

As a Business Systems Analyst Sr within PNC's Treasury Management organization, you will be based in Pittsburgh, Pennsylvania, Birmingham, Alabama, San Antonio, Texas, Houston, Texas or within the PNC Footprint.

This role will be aligned to the development of commercial card enhancements and client facing technology.

• 2 years of related experience
• Experience working in banking / financial services is required
• Commercial Credit Card experience is preferred, such as Purchasing Card, T&E Card, Virtual Card
• Experience working within a Technology line of business is a plus
• Excellent organization skills and attention to detail
• Strong communication and leadership skills

• Supports engagement with Risk partners and owns creation of change management documentation in support of releases across multiple projects
• Ensures all initiative and project activities meet Change standards and governance requirements
• Creates and executes User Acceptance Testing, Business End to End Testing, and Post-Production Business Validation
• Collaborates with internal and external (vendors/partner) dependent teams
• Supports creation of turnover documentation, and sales and client-facing materials

• Participates in analyzing business requirements and production specifications for changes made to technology applications.
• Formulates and defines the system scope and objectives, based on user needs and business processes.
• Directs business process improvement projects for internal business groups, aiming to improve business results.
• Identifies and documents all system constraints, implications and consequences of various proposed system changes.
• Provides recommendations for addressing and resolving business issues, for a specific business group.

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

• Application Development
• Business Management
• Customer Solutions
• Design
• Group Problem Solving
• Process Improvements
• Release Management
• Software Solutions
• User Experience (UX) Design

• Business Assessment
• Business Process Modeling
• IT Environment
• IT Project Management
• Requirements Analysis
• Technical Writing/Documentation
• Workflow Analysis

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account;

back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time…