Technology Support Coordinator

Responsibilities

* Responsible for all new user IT setups and orientation into our systems.

* Manages hardware inventory.

* Administers and maintains client computers and mobile devices.

* Provides support for printers, scanners, and other network peripherals.

* Provides helpdesk support for all incoming service requests.

* Troubleshoots connectivity with regard to communication on a Local Area Network.

* Works in conjunction with various vendors to troubleshoot and address software and hardware issues.

Requirements

* Must have strong communication skills to be able to work with end users.

* Must be a self-starter and have an appetite for providing solutions to users.

* Must be able to work with all people in all levels of any business organization.

* Strong written communication skills.

* Bachelor's degree or higher with focus on Information Technology (relevant work experience is acceptable).

* Experience working in a desktop support environment; working specifically with Microsoft Windows networks.

* Be able to remote into the internal network and work after hours to meet client needs.