Business Systems Analyst Sr - Agile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Systems Analyst Sr - Agile

within PNC's Retail Technology organization, you can be based in Pittsburgh, PA;
Strongsville, OH;
Cleveland, OH;
Birmingham, AL;
Phoenix, AZ;
Lakewood, CO.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Core Responsibilities

* Partner with business stakeholders to elicit, analyze, document, and validate requirements

* Translate business needs into epics, user stories, functional requirements, and acceptance criteria

* Participate actively in Agile/Scrum ceremonies (backlog grooming, sprint planning, reviews, retrospectives)

* Perform current-state and future-state analysis, including process flows and gap analysis

* Collaborate with engineering teams on API-based integrations and system interfaces

* Support data-related initiatives, including ETL processes and data transformations using Informatica

* Analyze and validate data using SQL and relational databases

* Ensure requirements are traceable, prioritized, and aligned with business and regulatory needs

* Act as a key liaison between business, product, and technical teams

Preferred

Skills:

* Strong experience partnering with business and technical stakeholders to define clear, testable functional and non-functional requirements

* Working knowledge of API-based integrations, including RESTful services, request/response structures, and error handling

* Ability to perform current-state and future-state analysis, including process flows, gap analysis, and impact assessments

* Hands-on experience analyzing and validating data using SQL across relational databases such as Oracle, SQL Server, Teradata, and MongoDB

* Familiarity with ETL concepts and data flow architectures, including data ingestion, transformation, and downstream consumption

* Experience supporting data transformation and integration initiatives using tools such as Informatica (Power Center/Power Exchange) from a requirements and validation perspective

* Strong understanding of data quality, data lineage, and reconciliation techniques to support accurate analytics and reporting

* Ability to create and maintain process diagrams, data models, and interface specifications to support technical design

* Experience ensuring requirements traceability from business objectives through development, testing, and delivery

* Comfortable working in Agile/Scrum environments, collaborating closely with Product Owners, engineers, and QA throughout the SDLC

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Agile Methodology, Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Scrum (Agile), Software Solutions, User Experience (UX) Design

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