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Technical Support Operations Lead — Build from Scratch

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: ITAC Solutions
Full Time position
Listed on 2026-06-14
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

ITAC Solutions is seeking a Senior Customer Support Manager to establish a customer support function for a rapidly growing payment platform. This role combines hands-on technical support with operational strategy, directly enhancing the experience for residents and property managers.

The ideal candidate will have at least 6 years of relevant experience, with a focus on improving technical support operations. Benefits include the opportunity to lead an entire support operation and work in a collaborative technology environment.

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