IT Director; Birmingham, AL ProHealth Home Health and Hospice

IT Director (Birmingham, AL) Pro Health Home Health and Hospice

Pro Health is a group of fast-growing, family-owned post-acute healthcare providers. We are an equal‑opportunity employer.

Birmingham, AL 35242, USA

Supervises the IT department and ensures the department runs smoothly and supports the company’s IT needs. The IT department works across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests.

• Oversees IT department and all technologies/functions it supports
• Hires, trains and supervises IT support staff
• Leads development and implementation processes for the organization’s IT systems and department
• Develops and implements business continuity protocols to minimize disruption in event of emergency situations or data loss
• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure
• Establishes IT policies and systems to support strategies set by upper management
• Oversees security of systems, networks and enterprise information
• Analyzes business requirements of all departments to determine their technology needs
• Inspects use of technological equipment and software to ensure functionality and efficiency
• Sets up new users in company technology systems
• Maintains installed tablets, networks, telephone systems and peripherals with routine maintenance
• Ensures company property is properly accounted for
• Develops and maintains relationships with external IT vendors and service providers
• Facilitates IT security audits or investigations
• Fields questions from users regarding company technology systems
• Creates, maintains, and distributes reports of progress to senior leadership
• Performs other duties as required

• Excellent customer service in face‑to‑face, telephone or electronic interaction with employees
• Outstanding organizational skills
• Ability to adapt to the needs of the organization and employees
• Must have excellent time‑management skills and ability to meet required deadlines
• Sound understanding of computer systems (hardware/software), network, etc.
• Ability to prioritize tasks and delegate as needed
• Excellent verbal and written communication skills
• Proficient with Microsoft Office Suite
• Preferred experience with HRIS platform UKG / Ulti Pro
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 10 pounds occasionally

Job Type: Full‑time

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.