Contract Administrator

Location:

500 Office Park Drive, Suite 310, Birmingham, AL 35223, United States

The Contract Administrator serves as a key support role in ensuring the effective use of Aspire and Samsara software systems within the branch. This position acts as a Subject Matter Expert (SME), providing guidance, training, and technical support to end users. The role is critical in maintaining system integrity, driving best practices, and supporting operational efficiency across daily workflows.

• Serve as a Subject Matter Expert (SME) on Aspire and Samsara software platforms.
• Provide guidance and support to end users within the assigned branch, ensuring effective use of both systems.
• Promote and enforce best practices for Aspire and Samsara processes and workflows.
• Train and assist end users in performing daily, weekly, and monthly tasks using both systems.
• Perform routine system maintenance, including Aspire hygiene management, Samsara asset management, and user access/permissions administration.
• Support the creation and maintenance of user documentation and training materials.
• Assist with onboarding and training of new team members.
• Analyze and explain product functionality to end users, helping them maximize system capabilities.
• Investigate and troubleshoot reported or identified system issues, determine root causes, and propose solutions.

• Strong knowledge of business software systems; experience with Aspire and/or Samsara preferred.
• Proven ability to troubleshoot system and process issues.
• Excellent communication and interpersonal skills for guiding and training end users.
• Strong organizational skills with attention to detail.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Landscape Workshop is a full-service grounds management company that has been providing professional service and expert maintenance for outdoor commercial spaces since 1984. We bring out the best in each property we serve while delivering a first-class experience every time. With multiple locations throughout the Southeast, LW has the resources to consistently deliver superior landscaping services across our expansive footprint. Also, our regional clients have the unique benefit of hiring one landscape vendor for multiple locations.