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IT Service Desk Pro - 2nd Shift
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-06-18
Listing for:
Tennova Healthcare- Jefferson Memorial Hospital
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
A healthcare organization in Birmingham, Alabama, seeks a Service Desk Representative II to provide technical support and customer service for IT-related issues. You will be the first point of contact for incident resolution, responsible for troubleshooting hardware, software, and network issues via the Service Now ticketing system. Candidates should have strong knowledge in IT support processes, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment.
This is a second shift position, from 3pm to 12am.
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