Email Administrator

We are looking for a skilled Email Administrator to primarily oversee and manage our email systems, including Microsoft Exchange Online/On-Premise, Email Security, and related technologies. The ideal candidate will have strong expertise in Exchange administration, proficiency in Power Shell scripting, and experience with email security solutions and Microsoft Intune.

• Email System Administration:
• Administer and manage Microsoft Exchange Online, including provisioning and management of users, groups, and resources; management of mail‑routing rules and connectors, and assist other team members as needed.
• Oversee email system performance, troubleshoot issues, and ensure high availability. Regular patching and updating of Exchange 2019 on‑premise.
• Implement and manage email policies, including retention, archiving, and compliance.
• Power Shell Scripting:
• Develop and maintain custom Power Shell scripts for automating administrative tasks, generating reports, increasing system efficiency, and performing system monitoring.
• Email Security:
• Manage and configure email security solutions to protect against spam, phishing, and other email threats.
• Monitor security alerts, perform investigations, and implement measures to safeguard the email environment.
• Collaborate with Cyber Security team for incident response, end user training, and security best practices.
• Device and Application Management:
• Administer Microsoft Intune for managing email‑related policies on mobile devices.
• User Support and Training:
• Provide technical support for email-related issues to end‑users, including troubleshooting and resolving complex problems with email and related applications such as Microsoft InTune.
• Develop and deliver training materials and sessions on email best practices and security awareness.
• Documentation and Reporting:
• Maintain comprehensive documentation of email configurations, processes, and changes.
• Generate regular reports on email system performance, security incidents, and user activities.

• Education and Experience:
• High School Diploma/GED Required
• Bachelor’s degree in Computer Science, MIS, or a related field, or equivalent work experience and at least 2 years relevant experience in Email Administration or in a similar role with a strong focus on Exchange and Power Shell OR 4 years relevant work experience.
• Technical
  
  Skills:
  
  
• Required
  - Expertise in administering Microsoft Exchange environments.
• Required
  - Proficiency in Power Shell scripting for email system management.
• Required
  - Knowledge and understanding of SPF, DKIM, and DMARC.
• Preferred
  - Experience with email security solutions, especially Proofpoint.
• Preferred
  - Familiarity with Microsoft Intune for managing mobile devices and applications.
• Preferred
  - Any experience with Lotus Notes administration is a plus.
• Certifications:
• Preferred
  - Microsoft Certified:
  Exchange Server or similar certification.
• Preferred
  - Other relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Security+) are a plus.
• Soft Skills:
• Good analytical, verbal and written skills required
• Maintain company confidentiality
• Interact with users for system clarifications and requirements
• Write system and process documentation
• Provide user support for Altec associates via phone, email and in person
• Willingness to work outside standard business hours to resolve issues or complete special projects
• Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern
• Remain highly adaptable
• All other duties as assigned.
• Safety In everything we do.

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

• Medical, Dental, Vision and Prescription Drug Program
• Retirement 401(k) Traditional or Roth Program Options with Company Match
• Vacation and Holidays
• Short Term and Long Term Disability Leave
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance
• Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
• Additional Wellness Programs and Rewards Available