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Hybrid Tier 1 IT Support Engineer; Onsite

Job in Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Magna5 MS LLC
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Tier 1 IT Support Engineer (Onsite 50%)

Magna5 MS LLC is seeking a Tier 1 Engineer for End User Support in Birmingham, AL. The role involves troubleshooting and supporting customer IT issues via various channels. Ideal candidates will have at least one year of relevant experience, particularly in a Managed Service Provider environment.

Responsibilities include responding to tech support requests, collaborating with team members, and maintaining documentation of solutions. This position offers a hybrid work schedule and competitive benefits.

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