Scrum Master Sr

Position Overview

As a Scrum Master Sr. within PNC's Retail Lending organization, you will be based in Pittsburgh, PA, Dallas, TX, Birmingham, AL, or Phoenix, AZ. In this role, you will support and facilitate Scrum teams, ensuring delivery of high-quality products while fostering an inclusive workplace culture where all employees feel respected, valued, and empowered.

• Support and facilitate a number of Scrum Teams with varying complexity and functions, fostering Agile values and practices.
• Ensure team adherence to Agile principles and provide coaching to newly formed teams on how to execute the Scrum framework.
• Organize and facilitate ceremonies, recommend and execute improvement opportunities to optimize velocity and mitigate risk.
• Track and communicate overall team progress, providing visibility to stakeholders.
• Take a broader perspective to provide solutions to complex challenges and serve as a filter to remove impediments identified by the team.
• Protect the team from outside influences to keep focus on Scrum priorities.
• Partner with Product Owner(s) to ensure backlog items are prioritized based on business value and are ready for the team.

• Certified Scrum Master (CSM) – foundational understanding of Scrum.
• Experience with Agile Methodologies – proven experience leading and coaching teams using Scrum and other Agile frameworks.
• Strong Facilitation Skills – ability to lead and guide effective Agile ceremonies and discussions.
• Excellent Communication and Interpersonal Skills – effective communication with team members, stakeholders, and management.
• Problem‑Solving and Conflict Resolution – identify and resolve impediments and conflicts within the team.
• Leadership and Mentoring – guide, coach, and mentor team members and other Scrum Masters.

• Agile Methodology
• Customer Solutions
• Information Management
• Organizational Analysis
• Product Lifecycle Management (PLM)
• Program Administration
• Scrum
• Software Testing

• Agile Development
• Coaching Others
• Conflict Management
• Design Thinking
• Group Facilitation
• Interpersonal Relationships
• IT Standards, Procedures & Policies
• Listening
• Planning and Organizing
• Problem Solving

• Roles at this level typically require a university or college degree with 5+ years of industry‑relevant experience.
• In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

• Bachelor's degree – preferred (no mandatory requirement noted).
• No required certifications or licenses specified, though specific certifications are often required.

• Medical and prescription drug coverage with Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long‑term disability protection
• 401(k) with PNC match, pension, and stock purchase plans
• Dependent care reimbursement account; backup child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Paid time off: maternity/parental leave, up to 11 paid holidays, 9 occasional absence days (unless required by law), and 15‑25 vacation days per year depending on career level and years of service

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.