Business Analytics Consultant

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Business Analytics Consultant within PNC’s Technology organization, you will be based in Pittsburgh, Pennsylvania;
Cleveland, Ohio; or Birmingham, Alabama.

• Analyze data from multiple sources to identify trends, risks, and insights related to technology metrics.
• Respond to ad‑hoc requests with a sense of urgency, creativity, and the ability to develop new approaches independently.
• Partner with stakeholders across Technology to ensure reporting accuracy, consistency, and alignment with business priorities.
• Demonstrate sound judgment and strong attention to detail in delivering data‑driven insights and recommendations.

• Strong verbal and written communication skills, including the ability to tailor messaging for different audiences.
• Self‑motivated, proactive, and comfortable taking ownership of assignments from start to finish.
• Ability to thrive in a fast‑paced environment with frequent, quick‑turnaround requests.
• Strong analytical and problem‑solving skills.
• Curiosity and a commitment to continuous learning and improvement.
• Experience with process improvement and optimization.
• Ability to analyze trends and translate data into meaningful insights.
• Business and technical acumen.
• Experience with Tableau and/or Power BI is preferred.

• Leverages analytical tools to provide business and technical expertise for the analytics process, tools, and applications for a business function or business unit to create data‑driven solutions.
• Recommending appropriate performance measures to be produced including lifts, efficiencies, confidence intervals, and other statistical metrics.
• Analyzing and processing data, building and maintaining models and report templates, and developing dynamic, data‑driven solutions.
• Providing business clients with detailed, actionable reports documenting the findings from data processing and data analysis.
• Consulting on using business intelligence data for predictive analytics and facilitating implementation of new tools and data marts.

Analytical Thinking, Business Intelligence (BI), Concept Development, Creative Problem‑Solving, Data‑Driven Decision Making, Data Integration, Market Research, Microsoft Power Business Intelligence (BI), Performance Metrics, Qualitative Research, SQL Tools, Strategic Planning

Analytical Thinking, Business Acumen, Business Analytics, Consulting, Decision Making and Critical Thinking, Effective Communications

Roles at this level typically require a university or college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Bachelor’s degree.

No required certifications.

No required licenses.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account;

backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; and a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level;

and years of service.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.