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SaaS Product Support Specialist
Job in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-06-24
Listing for:
Glacier Development Group
Full Time
position Listed on 2026-06-24
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Glacier Development Group is seeking a Client Support Specialist in Birmingham, Alabama. In this role, you'll respond to client queries and help troubleshoot issues effectively, ensuring a smooth experience with our software products.
You will work closely with both clients and the development team, diagnosing issues, documenting them for improvements and maintaining client-facing support documentation. Strong written communication and organizational skills are essential. Experience in customer support or a similar role is preferred.
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