Device Test Engineer

Job in Birmingham, Jefferson County, Alabama, 35203, USA

Listing for: Brighton Solutions, Inc

Full Time position
Listed on 2026-07-01

Job specializations:

IT/Tech
Technical Support, Hardware Engineer, Systems Engineer
Engineering
Technical Support, Hardware Engineer, Systems Engineer

Device Test Engineer

Birmingham, Alabama, United States

Device Test Engineer Responsibilities

Diagnose, troubleshoot and identify solutions to software and hardware issues for voice and data services
Ask customers targeted questions to quickly understand the root of the problem
Talk customers through a series of actions, either via phone, email or chat, until they have solved a technical issue
Provide prompt and accurate feedback to customers
Prioritize and manage several open issues at one time
Document technical knowledge in the form of notes and manuals
Conduct product validation of products

Key skills

2 to 3 years of LTE Device Testing experience
Strong Android debugging skills, including usage of ADB
Strong device debugging skills, including the usage of QXDM
Strong LTE technical skills
Communication and interpersonal skills
Aptitude for understanding how wireless technology products and solutions can be applied towards a customer base.
Ensure customers using products have quick resolution to recurring hardware and software issues.
Escalate issues to management that need executive attention

Travel is expected to be around 10%

To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction